Refund Policy

This Refund Policy explains the circumstances in which refunds may be provided in relation to:

• Membership fees;
• Event registrations;
• Programme fees;
• Other payments made to the Commonwealth Entrepreneurs Forum.

Unless otherwise stated at the time of purchase, membership fees are generally non-refundable once membership has been activated.

This is because membership benefits and administrative services may become available immediately following activation.

The Commonwealth Entrepreneurs Forum may consider exceptional circumstances at its discretion, subject to applicable law.

Specific refund terms may apply to individual events.

Unless otherwise stated:

More than 60 Days Before the Event

A refund may be available, subject to any reasonable administration or processing charge.

Between 50 and 60 Days Before the Event

A partial refund may be available.

Less than 45 Days Before the Event

Fees may be non-refundable.

The specific event registration terms displayed during registration shall apply.

Where permitted, participants may request that an event registration be transferred to another eligible person.

Such requests may require prior approval.

If the Commonwealth Entrepreneurs Forum cancels an event, it may, depending on the circumstances:

• Provide a full refund;
• Provide a partial refund;
• Offer an alternative event;
• Offer a credit;
• Transfer registration to a rescheduled event.

Where an event is postponed, registration may normally be transferred to the new date.

Where appropriate, refund options may be communicated to registered participants.

The Commonwealth Entrepreneurs Forum may not be responsible for costs or losses caused by circumstances beyond its reasonable control.

These may include:

• Natural disasters;
• Government restrictions;
• War;
• Civil unrest;
• Pandemics;
• Strikes;
• Security incidents;
• Venue closures.

Participants are encouraged to obtain appropriate travel and event insurance.

The Commonwealth Entrepreneurs Forum is not responsible for:

• Flights;
• Hotels;
• Travel expenses;
• Visa fees;
• Other third-party expenses,

unless expressly agreed in writing.

Approved refunds will normally be processed using the original payment method where reasonably possible.

Processing times may vary depending on:

• Payment providers;
• Banks;
• Payment methods.

Nothing in this Refund Policy is intended to limit statutory consumer rights that cannot legally be excluded.

Refund requests should be submitted to:

• Commonwealth Entrepreneurs Forum
• Email: info@cwef.uk

Please include:

• Full Name;
• Transaction Reference;
• Event or Membership Name;
• Reason for Request.